Now accepting early access sign-ups

Stop Bad Reviews.
Protect Your Reputation.

VenuePulse places a smart QR code on your table. Happy guests get guided to Google and TripAdvisor. Unhappy ones? Their complaint lands privately in your dashboard — before it goes public.

🎉
You're on the list!
We'll email you when early access opens. Tell a fellow venue owner!
No credit card required Free during beta 5-minute setup
0%
of diners check online reviews before choosing a restaurant
9%
average revenue lost per 1-star drop on Google (Harvard Business School)
0%
of unhappy guests return when their complaint is resolved quickly
The Problem

Bad reviews are costing you more
than you think

One unhappy table can reach thousands of potential customers before you even finish your shift.

😤
1
A single 1-star review can instantly drop your Google rating and push you below competitors in local search results.
Source: BrightLocal Local Consumer Review Survey
⏳
3 hrs
The average time a bad review goes unanswered — and every hour without a response reads as indifference to new visitors.
Source: ReviewTrackers Industry Report
💡
89%
of complaints resolved privately and quickly result in the customer returning. They just needed to feel heard.
Source: Lee Resources International
How It Works

Three steps from table
to five stars

No app for customers to download. No complicated setup. Just a QR code that works silently in the background.

1
Print & Place
Download your branded QR card from the dashboard. Place it on every table, till receipt, or in your menu. Done.
⏱ 5-minute setup
2
Guest Rates
Customer scans the QR, sees a friendly rating screen. 4–5 stars? Guided to Google or TripAdvisor. 1–3 stars? Routed privately.
✓ Happy guest → Google
3
You Respond
Instant alert to your phone. Use AI to draft a professional reply. Resolve the complaint before it ever reaches the internet.
✕ Complaint → You first
Features

Seven tools. One dashboard.
Total reputation control.

Everything from intercepting bad reviews at the table to tracking what your competitors are doing online.

Smart QR Interception
One QR code on every table. Happy guests go to Google. Unhappy guests go to you — privately, before the review is posted.
Live
Instant Complaint Alerts
Email alerts the moment a complaint is intercepted — with star rating, guest's words, and staff mentioned. Resolve in minutes.
Live
AI Reply Generator
One click drafts a professional, on-brand reply to any review. Powered by Llama 3.3 — sounds human, not corporate.
Live
Google Reviews Scraper
Pull your entire Google review history into the dashboard with one click. Filter by star rating, date, and reply status — no manual copy-paste.
Live
TripAdvisor Scraper
Automatically scrapes your TripAdvisor listing, including owner replies and review dates. Stay on top of every platform, not just Google.
Live
Competitor Intelligence
Track rival venues' Google ratings, review velocity, and owner reply rates. See exactly where you're winning — and where to close the gap.
Live
Analytics Dashboard & PDF Reports
Rating trends, AI-identified complaint themes, staff mention tracking, and platform breakdowns — all in one clean dashboard. Export a branded PDF report in one click to share with your team or owner.
Live
Built for

Any venue where guests leave reviews

If customers can review you on Google or TripAdvisor, VenuePulse protects you.

🍽️
Restaurants
Fine dining to fast-casual
☕
Cafés
Coffee shops & bakeries
🍺
Pubs & Bars
Wet-led & food-led
🏨
Hotels
Breakfast & bar service
🥡
Takeaways
Collection & delivery
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Events & Venues
One-off & recurring

Ready to protect
your reputation?

Join the free beta. No credit card. Cancel whenever you like.

Free during beta · No spam, ever